Frequently Asked Questions
Orders & Shipping
How long does shipping take?
A: Standard delivery usually takes 5-14 business days, depending on your location.
Do you ship internationally?
A: Yes, we ship worldwide. Shipping costs and delivery times vary depending on your country.
How can I track my order?
A: Once your order has shipped, you’ll receive a confirmation email with a tracking number to follow your package in real time..
Returns & Exchanges
What is your return policy?
A: We accept returns within 14 days of delivery for unworn and unused items with original tags attached.
How do I exchange an item?
A: To request an exchange, contact our support team with your order number. We’ll guide you through the process.
Are returns free?
A: Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Apple Pay, and Google Pay.
Q: Is it safe to order from your site?
A: Yes, our checkout is encrypted with SSL technology to keep your payment information secure.